"I wanted to take a few moments to give praise to Costa Pacific Communities and your Customer Service Manager, Rick Courtney, for an excellent response to a recent warranty issue at my home in Orenco Station. My claim was handled professionally, quickly, and I was treated with courtesy throughout the process. Rick was very good about making sure I knew what was happening with my claim on a regular basis.

I am a business owner myself, and I know how difficult it is to maintain a high quality customer service system. Obviously, your firm is working to a higher standard than your competitors and I am sure that Costa Pacific will reap the rewards of this effort.

Be sure to let your people in the field know how much I appreciate a job well done."
Tracy C. Hansen
- resident at Orenco Station in Hillsboro, Ore., and owner of Hansen Architectural Systems


"A whole year has passed since I moved into my beautiful house. I want to thank all of you who were involved in preparing it for my move, the three-month follow-up and then the one-year repairs.
Thanks to all of you for your great efforts in making sure that everything was in the very best condition. Each person with whom I had contact was most gracious and considerate.

I feel most fortunate to be living in this wonderful community. My best wishes to all of you!"
Barb Halstead
-resident at Orenco Station in Hillsboro, Ore.